Computer-implemented purchaser prioritization system and method
AssigneeKCH Innovations PTY LTD
InventorSamuel Glade-Wright
Life of this patent
Estimating the term…
Loading patent…
AssigneeKCH Innovations PTY LTD
InventorSamuel Glade-Wright
Estimating the term…
The invention relates to a system, means and method for managing a queue of patrons seeking access to a product offering, for example entry to a private venue for which a ticket is required, or purchase of a product offered online of which a limited supply is available. A user of a system that implements the invention will receive priority attention when wishing, in the role of a patron, to order a product offering (be it a good or a service), on-demand and across varied platforms, which may include, in-store, online and telephony platforms. An advantage of the invention is that data generated from interactions with patrons can be recorded, stored and shared and may be used to provide real-time information and feedback to system users in the role of product offerors. The information may relate to queue place allocation, ranking and wait time in a queue being managed using the invention.
A system for providing customer service to purchasers queuing to access a product offering, the system comprising
(canceled)
A computer-implementable purchaser queue management system comprising a temporarily locatable point of sale for a product offering, the point of sale being defined by a system computer configured to function as a mobile point of sale and for communicating with at least one group of remote computerized devices, a set location of a first queue for attendance by purchasers equipped with said remote devices and seeking access to the product offering at a first price;
A computer-implementable method of purchaser queue management, comprising providing a computer running executable instructions that cause it to:
20-31. (canceled)
An automated method of servicing purchaser requests for a product offering, the method comprising the steps of:
-35. (canceled)
Dependencies are inferred from the claim text.