Systems and methods for processing retail facility-related information requests of retail facility workers

A system for processing information requests of workers at a retail facility and retrieving information associated with the retail facility based on the information requests, the system comprising:

• an electronic device configured to permit a worker at the retail facility to input an information request in association with at least one worker at the retail facility or at least one product at the retail facility, the electronic device including at least one input device configured to permit the worker to input the information request via at least one of voice input, keyboard input, and touchscreen input;
• a computing device including a processor-based control circuit and configured for communication with the electronic device over a network;
• a plurality of electronic databases in communication over a network with the computing device, each of the electronic databases configured to:
• store electronic data associated with the at least one worker at the retail facility or the at least one product at the retail facility;
• and
• receive a query for a portion of the electronic data from the computing device based on the information request input into the electronic device by the worker;
• wherein the computing device is configured for communication with the electronic databases over the network, and the control circuit of the computing device is configured to:
• receive, from the electronic device and in response to the information request input into the electronic device by the worker, electronic data representative of a scope of the information request;
• analyze the electronic data received from the electronic device to determine the scope of the information request;
• obtain, from at least one of the electronic databases, and based on the determined scope of the information request, a portion of the electronic data associated with the at least one worker at the retail facility or the at least one product at the retail facility;
• transmit a signal to the electronic device, the signal including the portion of the electronic data retrieved from the at least one of the databases by the computing device based on the determined scope of the information request;
• wherein, in response to receipt of the signal from the computing device, the electronic device is configured to output, to the worker, the portion of the electronic data retrieved from the at least one of the databases by the computing device based on the determined scope of the information request.