Protecting the integrity and privacy of data shared over a remote connection from risks in the remote environment

A non-transitory computer readable storage medium storing instructions that are executable to cause a system to perform operations comprising:

• providing a first agent device remote access to a server resource;
• obtaining remote environment data from the first agent device;
• obtaining communication data exchanged between the first agent device and a first client device;
• creating a first multidimensional monitoring object associated with the first agent device comprising the remote environment data from the first agent device and the communication data exchanged between the first agent device and the first client device;
• detecting a change to the first multidimensional monitoring object, wherein the change to the first multidimensional monitoring object comprises a change to the remote environment data from the first agent device or a change to the communication data exchanged between the first agent device and the first client device;
• in response to detecting the change to the first multidimensional monitoring object, issuing an alarm;
• providing a second agent device remote access to the server resource;
• obtaining remote environment data from the second agent device;
• obtaining data exchanged between the second agent device and a second client device;
• creating a second multidimensional monitoring object associated with the second agent device comprising the remote environment data from the second agent device and the communication data exchanged between the second agent device and the second client device;
• detecting a change to the second multidimensional monitoring object, wherein the change to the second multidimensional monitoring object comprises a change to the remote environment data from the second agent device or a change to the communication data exchanged between the second agent device and the second client device;
• and
• in response to detecting the change to the second multidimensional monitoring object, issuing an alarm.

A computer comprising:

• a processor;
• and
• a non-transitory computer readable storage medium storing computer readable instructions that are executed by the processor to cause the computer to perform:
• establishing a connection with an agent device;
• obtaining remote environment data from the agent device;
• obtaining communication data exchanged between the agent device and a client device;
• creating a multidimensional monitoring object associated with the agent device comprising the remote environment data from the agent device and the communication data exchanged between the agent device and the client device;
• detecting a change to the multidimensional monitoring object, wherein the change to the multidimensional monitoring object comprises a change to the remote environment data from the agent device or a change to the communication data exchanged between the agent device and the client device;
• and
• in response to detecting a change to the multidimensional monitoring object, formatting the multidimensional monitoring object associated with the agent device for display in a graphical user interface.