US 2020/0005375 A1 · VIRTUAL ASSISTANT GUIDANCE BASED ON CATEGORY FAMILIARITY

Abstract

Disclosed herein are virtual assistant methods, systems, and devices to identify users in need of guidance and to provide the guidance in response to identifying the need. Consistent with some embodiments, a method includes receiving, at a virtual assistant device, user input associated with a user profile and identifying an item category corresponding to user input. The method further includes detecting an anomalous relationship between the user profile and the item category based on user activity associated with the user profile. The method further includes causing the virtual assistant device to provide guidance with respect to the item category in response to detecting the anomalous relationship. The guidance includes presenting guidance information comprising attribute values of at least one item from the item category. The attribute values correspond to attributes of interest determined from additional user input.

Claims20

Dependent claims

A system comprising:

a memory that stores instructions;
and
one or more processors configured by the instructions to perform operations comprising:
receiving, via a digital assistant device, user input associated with a user profile, the user input including a user query;
identifying an item category corresponding to the user query based on an analysis of one or more terms included in the user query;
detecting an anomalous relationship between the user profile and the item category based on user activity associated with the user profile;
and
in response to detecting the anomalous relationship between the user profile and the item category, causing the digital assistant device to provide guidance with respect to the item category, the providing of the guidance including presenting guidance information comprising one or more attribute values of at least one item in the item category, the one or more attribute values corresponding to one or more attributes of interest with respect to the item category determined from additional user input.

5 more elements

A method comprising:

receiving, via a digital assistant device, user input associated with a user profile, the user input including a user query;
identifying an item category corresponding to the user query based on an analysis of one or more terms included in the user query;
detecting, by one or more processors of a machine, an anomalous relationship between the user profile and the item category based on user activity associated with the user profile;
and
in response to detecting the anomalous relationship between the user profile and the item category, causing the digital assistant device to provide guidance with respect to the item category, the providing of the guidance including presenting guidance information comprising one or more attribute values of at least one item in the item category, the one or more attribute values corresponding to one or more attributes of interest with respect to the item category determined from additional user input.

2 more elements

Dependencies are inferred from the claim text.

Virtual assistant guidance based on category familiarity

Life of this patent

Virtual assistant guidance based on category familiarity

Life of this patent

Abstract

Claims20