Domain-specific connected type ahead for chat

A system comprising:

• one or more processors;
• and
• at least one computer-readable storage medium having stored therein instructions which, when executed by the one or more processors, cause the one or more processors to perform operations comprising:
• connecting a first user to communicate through a first user device with a second user through a second user device in a first chat session;
• selecting a first user-specific type-ahead domain for the second user based on a context associated with the first user;
• receiving second user message input from the second user in the first chat session;
• selecting a first user-specific type-ahead suggestion for the second user in response to receipt of the second user message input from the second user in the first chat session based on both the second user message input and the context associated with the first user using the first user-specific type-ahead domain selected based on the context associated with the first user;
• and
• presenting the first user-specific type-ahead suggestion to the first user through the first chat session if the second customer accepts the first user-specific type-ahead suggestion.

A non-transitory computer-readable storage medium having stored therein instructions which, when executed by a processor, cause the processor to perform operations comprising:

• connecting a first entity to communicate with a second entity in a chat session;
• selecting a first entity-specific type-ahead domain for the second entity based on one or more characteristics associated with the first entity as indicated by first entity message input from the first entity to the second entity received in the chat session;
• receiving second entity message input from the second entity in the chat session;
• selecting a first entity-specific type-ahead suggestion for the second entity in response to receipt of the second entity message input from the second entity in the chat session based on both the second entity message input and the one or more characteristics associated with the first entity using the first entity-specific type-ahead domain selected based on the one or more characteristics associated with the first entity;
• and
• presenting the first entity-specific type-ahead suggestion to the first entity through the chat session if the second entity accepts the first entity-specific type-ahead suggestion.