Artificial intelligence applications for computer-aided dispatch systems
AssigneeIntergraph Corporation
InventorsJackie Paul Williams II, Michael Thomas Cole, José Eduardo Zindel Deboni
Life of this patent
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Abstract
Exemplary embodiments of the present invention provide a virtual dispatch assist system in which various types of Intelligent Agents are deployed (e.g., as part of a new CAD system architecture or as add-ons to existing CAD systems) to analyze vast amounts of historic operational data and provide various types of dispatch assist notifications and recommendations that can be used by a dispatcher or by the CAD system itself (e.g., autonomously) to make dispatch decisions.
Claims20
A computer-aided dispatch (CAD) system comprising:
- a CAD database storing CAD data;
- and
- at least one server comprising a tangible, non-transitory computer readable medium having stored thereon an agent hoster subsystem and a notification subsystem, wherein:
- the agent hoster subsystem is configured to communicate with a plurality of Intelligent Agents, each Intelligent Agent configured to perform a distinct dispatch-related analysis of the CAD data and to produce dispatch-related notifications based on such analysis autonomously without being queried by the user;
- and
- the notification subsystem is configured to determine, based at least in part on feedback received from a user, whether to present a given notification from a given Intelligent Agent to the user.
A computer program product comprising a tangible, non-transitory computer readable medium having embodied therein a computer program which, when run on a computer, implements computer processes comprising:
- an agent hoster subsystem configured to communicate with a plurality of Intelligent Agents, each Intelligent Agent configured to perform a distinct dispatch-related analysis of CAD data and to produce dispatch-related notifications based on such analysis autonomously without being queried by the user;
- and
- a notification subsystem configured to determine, based at least in part on feedback received from a user, whether to present a given notification from a given Intelligent Agent to the user.
Dependencies are inferred from the claim text.