Determining user priorities based on electronic activity

A method of automatically determining a priority of a user based on electronic activity of the user, the method comprising:

• determining, with an electronic processor, a topic of each of a plurality of electronic communications associated with the user;
• determining, with the electronic processor, a plurality of communication groups, wherein each communication group includes a subset of the plurality of electronic communications having a common topic;
• determining, with the electronic processor, for each of the plurality of communication groups, a priority score of the common topic associated with the communication group for the user;
• ranking, with the electronic processor, the plurality of communication groups based on the priority score of each of the plurality of communication groups;
• and
• performing at least one automatic action for at least one of the plurality of communication groups based on the priority score of each of the plurality of communication groups as ranked.

A non-transitory, computer-readable medium comprising instructions that, when executed by an electronic processor, perform a set of functions, the set of functions comprising:

• determining a topic of each of a plurality of electronic communications associated with a group of users;
• determining a plurality of communication groups, wherein each communication group includes a subset of the plurality of electronic communications having a common topic;
• determining, for each of the plurality of communication groups, a priority score of the common topic associated with the communication group for the group of users;
• ranking the plurality of communication groups based on the priority score of each of the plurality of communication groups;
• and
• performing at least one automatic action for at least one of the plurality of communication groups based on the priority score of each of the plurality of communication groups as ranked.