Schemaless systems and methods for automatically building and utilizing a chatbot knowledge base or the like

A method for automatically building a knowledge base, comprising:

• parsing a query to a platform utilizing an existing knowledge base to identify a missing question-and-answer pair associated with the existing knowledge base;
• manually or automatically generating an answer to the query to form a potential question-and-answer pair;
• manually or automatically validating the formulated potential question-and-answer pair;
• and
• updating the existing knowledge base with the validated formulated potential question-and-answer pair to form a new knowledge base;
• wherein the platform is operable for receiving another query and responding utilizing the new knowledge base.

A method for using a knowledge base, comprising:

• receiving, at a platform, a query from a user;
• and
• accessing a knowledge base comprising a plurality of question-and-answer pairs to locate a question-and-answer pair that comprises an answer to the query from the user;
• wherein the knowledge base if formed by:
• parsing a query to the platform utilizing a prior knowledge base to identify a missing question-and-answer pair associated with the prior knowledge base;
• manually or automatically generating an answer to the query to form a potential question-and-answer pair;
• manually or automatically validating the formulated potential question-and-answer pair;
• and
• updating the existing knowledge base with the validated formulated potential question-and-answer pair to form the knowledge base.