Network service for dynamic selection of voice communication medium for call connections
AssigneeUber Technologies, Inc.
InventorsLawrence Benjamin Goldstein, Arjun Vora, Xiaochao Yang, Jeremy Wyatt Lermitte
Life of this patent
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Abstract
A network computer system can respond to a call connection signal by making a determination as to whether the call connection is likely to be supported for at least one of the caller or receiver using a first voice communication medium, as compared to an alternative voice communication medium. Based on the determination, the network computer system can cause the call connection to be established using the voice communication medium of the determination.
Claims20
A computer system comprising:
- a memory component to store a set of instructions;
- one or more processors to access the set of instructions, the one or more processors performing operations that include:
- detect a call connection signal to establish a call connection between a caller and a receiver, the call connection signal specifying a phone number of the receiver;
- determine a location of the at least one of the caller or receiver;
- make a determination, for the at least one of the caller or receiver, as to whether the call connection is likely to be supported using a first voice communication medium as compared to one or more alternative types of voice communication mediums, the determination being based at least in part on the determined location of at least one of the caller or receiver;
- and
- based on the determination, cause the call connection of the call connection signal to be established using one of the first voice communication medium or the one or more alternative types of voice communication mediums.
A non-transitory computer readable medium storing instructions that, when executed by one or more processors of a network computer system, cause the one or more processors to:
- detect a call connection signal to establish a call connection between a caller and a receiver, the call connection signal specifying a phone number of the receiver;
- determine a location of the at least one of the caller or receiver;
- make a determination, for the at least one of the caller or receiver, as to whether the call connection is likely to be supported using a first voice communication medium as compared to one or more alternative types of voice communication mediums, the determination being based at least in part on the determined location of at least one of the caller or receiver;
- and
- based on the determination, cause the call connection of the call connection signal to be established using one of the first voice communication medium or the one or more alternative types of voice communication mediums
A computer-implemented method of servicing ride requests, the method being performed by one or more processors of a network computer system and comprising:
- detecting a call connection signal to establish a call connection between a caller and a receiver, the call connection signal specifying a phone number of the receiver;
- determining a location of the at least one of the caller or receiver;
- making a determination, for the at least one of the caller or receiver, as to whether the call connection is likely to be supported using a first voice communication medium as compared to one or more alternative types of voice communication mediums, the determination being based at least in part on the determined location of at least one of the caller or receiver;
- and
- based on the determination, causing the call connection of the call connection signal to be established using one of the first voice communication medium or the one or more alternative types of voice communication mediums.
Dependencies are inferred from the claim text.