Methods and apparatuses for associating user identification information to chatbot capable frameworks

A User Equipment, UE, configured to perform the following steps:

• establish a session with a chatbot agent over a chatbot capable framework;
• receive, from the chatbot agent, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity;
• provide the user identification information to the chatbot agent;
• receive, from the chatbot agent, a message, the message including information on an operator of the chatbot agent and further including the user identification information;
• and
• send, to the chatbot agent a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent.

A method performed by a chatbot agent, the method comprising:

• establishing a session with a User Equipment, UE, over a chatbot capable framework;
• transmitting, to the UE, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity;
• receiving, from the UE, the user identification information;
• transmitting, to the UE, a message, the message including information on an operator of the chatbot agent and further including the user identification information;
• and
• receiving, from the UE, a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent.

A chatbot agent configured to perform the following steps:

• establish a session with a User Equipment, UE, over a chatbot capable framework;
• transmit, to the UE, a request to connect or associate a user identification information to a chatbot capable framework user-specific identity;
• receive, from the UE, the user identification information;
• transmit, to the UE, a message, the message including information on an operator of the chatbot agent and further including the user identification information;
• and
• receive, from the UE, a confirmation message confirming that the user identification information be connected or be associated to the chatbot capable framework user-specific identity, and further confirming that said user identification information be stored in a database of the operator of the chatbot agent.