System, method and apparatus for processing patient information and feedback

One or more non-transitory, computer-readable storage media comprising a plurality of instructions that in response to being executed cause a computing device to:

• receive real time updates of patient feedback data transmitted by a patient device from selection of one or more keywords from a keyword cloud comprising a plurality of at least one of symptoms, complications, medication side effects, phase of care, and patient conditions each of which are based on a health event, wherein the keyword cloud is structured in accordance with previous selection of one or more previously displayed keywords inputted on the patient device during a monitoring period for the health event defined as a period between a first date in which monitoring for the health event begins and a second date in which monitoring for the health event ends inputted on the patient device for structuring subsequently displayed keyword clouds;
• determine a weight from the selection of the one or more keywords in the keyword cloud based on a predicted correlation between the selection and a potential adverse health condition;
• identify a particular potential adverse health condition from a plurality of potential adverse health conditions based on the weight determined from the selection of the one or more keywords in the keyword cloud exceeding a threshold weight associated with the particular potential adverse health condition;
• output, in real-time, to a healthcare provider portal accessible via a server an alert in response to a determination the threshold weight associated with the particular potential adverse health condition has been exceeded, wherein the alert includes the one or more selected keywords associated with the particular potential adverse health condition and the threshold;
• receive, via the healthcare provider portal, a customized care plan for the patient in response to the alert;
• and
• transmit the customized care plan to the patient device.

A method for early detection of an adverse health trend during a monitoring period for a health event, the method comprising the steps of:

• presenting, via a processor, a keyword cloud on a display of a patient device, wherein the keyword cloud comprises a plurality of at least one of symptoms, complications, medication side effects, phase of care, and patient conditions each of which are based on the health event, wherein the keyword cloud is structured in accordance with previous selection of one or more previously displayed keywords inputted on the patient device during a monitoring period for the health event defined as a period between a first date in which monitoring for the health event begins and a second date in which monitoring for the health event ends;
• receiving in real time, by a server, the selection of one or more keywords in the keyword cloud from the patient device;
• determining, by a server, a weight from the selection of the one or more keywords in the keyword cloud based on a predicted correlation between the selection and a potential adverse health condition;
• identifying, by a server, a particular potential adverse health condition from a plurality of potential adverse health conditions based on the weight determined from the selection of the one or more keywords in the keyword cloud exceeding a threshold weight associated with the particular potential adverse health condition;
• outputting in real-time, via a second display operatively connected to the server, an alert in response to a determination the threshold weight associated with the particular potential adverse health condition has been exceeded, wherein the alert includes the one or more selected keywords associated with the particular potential adverse health condition and the threshold to a healthcare provider utilizing the healthcare provider portal;
• receiving from a healthcare provider a customized care plan for the patient from a second input operatively connected to the server in response to the alert;
• and
• transmitting the customized care plan to the patient device, wherein the transmitted customized care plan is displayed to the patient via the patient device display.