Message Integrator
AssigneeMesh01
InventorsLane Belling, Brian James Bednarek, Richard Pressler
Life of this patent
Estimating the term…
Abstract
Included are methods for integrating communications data by project, Analyst and Tester, without requiring the subject to be included in the communication data. The methods integrate at least two communication channels into a database by project, wherein at least at least one communication channel is configured to send communication data directly to the database and at least one other communication is periodically pooled in order to data transfer to the database.
Claims17
1) A method for integrating communications data comprising:
- integrating at least a first and a second communication channel into a database by project using a system comprising one or more processors, configured to run computer code;
- computer code;
- and one or more databases configured to store information wherein the system configured to exchange information, including messages, using at least a first and a second communication channel, wherein the first communication channel is configured to send communication data directly to the database and the second communication is periodically pooled in order to initiate data transfer to the database;
- wherein the integrating comprises:
- initiating a first project within a system, associated with a first Analyst, by sending a first project initiation message on at least the first and second communication channel to at least a first and second Tester, wherein the first Analyst and the at least first and second Testers each have a separate communication address on each of the first and second communication channels;
- transmitting a copy of all the communication on the first communication channel between the first Analyst and either of the at least first or second Testers directly to the database and linking all of these communications with the first project;
- periodically pooling the second communication channel for messages between the first Analyst and either of the at least first or second Testers and linking all of these communications with the first project and storing the desired data from these messages in the database;
- combining all of the linked communication data into a first Analyst message stream viewable by the first Analyst;
- and
- querying the first Analyst message stream for data within the first Analyst message stream;
- and
- generating a report based upon the data.
8) The method of claim 8, wherein the combining includes storing, as part of the data, whether the message was directed to or from the system.
Dependencies are inferred from the claim text.