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AssigneeCanon Kabushiki Kaisha
InventorYuki Suetani
Estimating the term…
An information processing apparatus that can appropriately delete data of an image forming apparatus used when remote support for an image forming apparatus is performed. The information processing apparatus provides remote support to an image forming apparatus through a relay server. For the remote support, the information processing apparatus acquires data used for remote support from the image forming apparatus through the relay server. The information processing apparatus controls execution of a deletion process of data cached in the information processing apparatus within the acquired data. In a preferable embodiment of the present invention, the information processing apparatus performs a deletion process of cache data when the remote support ends or when logged into the relay server.
An information processing apparatus configured to provide remote support to an image forming apparatus through a relay server, comprising:
A control method for an information processing apparatus which provides remote support to an image forming apparatus through a relay server, the method comprising:
A non-transitory storage medium on which is stored a computer program for making a computer execute a control method in an information processing apparatus which provides remote support to an image forming apparatus through a relay server, the method comprising:
A system comprising:
Dependencies are inferred from the claim text.