Network computer system to generate synthetic messages based on service-specific information

A non-transitory computer readable medium storing instructions that, when executed by one or more processors of a network computer system, cause the one or more processors to:

• communicate with a plurality of user devices, including a plurality of requester devices and a plurality of provider devices, to match service requests generated by the plurality of requester devices to respective service provider entities associated with the plurality of provider devices;
• for a given service request generated by a respective requester device of the plurality of the plurality of requester devices:
• (a) determine service-specific information using device data communicated by at least one of (i) the respective requester device and (ii) a respective provider device associated with a service provider entity that is matched to the given service request;
• (b) detect a trigger based on the service-specific information;
• (c) in response to detecting the trigger, generate, based on the service-specific information, a synthetic message from (i) a first device selected from the respective requester device and the respective provider device to (ii) a second device selected from the respective requester device and the respective provider device.

A computer-implemented method of servicing ride requests, the method being performed by one or more processors of a network computer system and comprising:

• communicating with a plurality of user devices, including a plurality of requester devices and a plurality of provider devices, to match service requests generated by the plurality of requester devices to respective service provider entities associated with the plurality of provider devices;
• for a given service request generated by a respective requester device of the plurality of the plurality of requester devices:
• (a) determining service-specific information using device data communicated by at least one of (i) the respective requester device and (ii) a respective provider device associated with a service provider entity that is matched to the given service request;
• (b) detecting a trigger based on the service-specific information;
• (C) in response to detecting the trigger, generating, based on the service-specific information, a synthetic message from (i) a first device selected from the respective requester device and the respective provider device to (ii) a second device selected from the respective requester device and the respective provider device.