US 2019/0319673 A1Published application

Appliance with diagnostics

AssigneeWhirlpool Corporation

InventorWYNDHAM FAIRCHILD GARY, JR.

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Abstract

An appliance can comprise a controller, a first memory, and a near field communication (NFC) tag having a second memory being coupled to the controller. The NFC tag is configured to dynamically set a web service address from an external server based upon a write command from a mobile device in communication with the NFC tag. The controller can parse the web service address to begin a set of diagnostic tests for the appliance and write a web service address to the NFC tag based upon a result of the diagnostic tests. The mobile device can read the written web service address and load a web page with detailed information for the particular appliance and the problem diagnosed therewith.

Claims20

Dependent claims

An appliance comprising:

a controller having a communication module to communicate with an external server;
a first memory in communication with the controller;
and
a near field communication (NFC) device with a second memory and coupled to the controller and configured to communicate with a mobile device proximate the appliance;
wherein the NFC device is further configured to dynamically set a service web address received from the external server and stored in the first or second memory based upon a command from the mobile device in communication with the NFC device;
wherein the controller is configured to parse the stored service web address in the first or second memory and initiate a set of diagnostic tests based upon the parsed web address;
wherein the set of diagnostic tests is received from the service web address specific to the appliance;
wherein the set of diagnostic tests determines a second service web address based upon a result from the set of diagnostic tests;
and
wherein the appliance is serviceable based upon information at the second service web address correlating to the result of the set of diagnostic tests.

7 more elements

Dependencies are inferred from the claim text.

Facts

Application: 16/423,268Filed 28 May 2019
Priority: 18 Dec 2015
Published: 17 Oct 2019
Term ends: Not estimatedThe source records don’t support an estimate.

Classification9 codes

G06Q 10/06
Administration; Management: resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation…
G06Q 10/20
Administration; Management: administration of product repair or maintenance
H04B 5/20
Near-field transmission systems, e.g. inductive or capacitive transmission systems: characterised by the transmission technique; characterised by…
G05B 15/02
Systems controlled by a computer: electric

Family

Application14/973,992Continuation · filed 18 Dec 2015
Application16/423,268Continuation
US 10,355,747 B2Related patent
US 10,581,490 B2Related patent
US 2017/0176296 A1Published application
US 2019/0319673 A1This patent

From the US filing history. Foreign family members aren’t listed.

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