Vehicle operation management system and vehicle operation management method

A vehicle operation management method that is used in a vehicle operation management system comprising:

• a communication terminal, and
• a plurality of vehicles communicating with the communication terminal, and being autonomously driving,
• the plurality of vehicles being operative to stand by in a predetermined boarding area in a file, and accept boarding of a user at least at a leading portion in the file,
• the plurality of vehicles including a first vehicle and a second vehicle,
• the first vehicle including a first notification unit operative to send a first notification to an outside of the first vehicle,
• the second vehicle including a second notification unit operative to send a second notification to an outside of the second vehicle, wherein
• when the first vehicle and the second vehicle stand by in the predetermined boarding area in the file, the first vehicle is located at a first position that is the leading portion in the file, the second vehicle is located at a second position that is a position next to the first vehicle in the file, and one boarding request corresponding to the predetermined boarding area is made from the communication terminal, the first notification unit in the first vehicle sends the first notification indicating that the first vehicle is available for boarding, and the second notification unit in the second vehicle does not send the second notification indicating that the second vehicle is available for boarding, and
• when the first vehicle and the second vehicle stand by in the predetermined boarding area in the file, the first vehicle is located at the first position, the second vehicle is located at the second position, and at least two boarding requests corresponding to the predetermined boarding area are made from the communication terminal, the first notification unit in the first vehicle sends the first notification indicating that the first vehicle is available for boarding, and the second notification unit in the second vehicle sends the second notification indicating that the second vehicle is available for boarding.