Notifying an individual about an item in a secure mailbox

A system configured to notifying individuals about items in secure mailboxes, the system comprising:

• a processor;
• and
• a memory comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations, the operations comprising:
• receiving an indication that an item for an intended recipient has been deposited into a secure mailbox;
• based at least in part on receiving the indication:
• programming an access control device of the secure mailbox to unlock the access control device in response to a credential assigned to the intended recipient, wherein the credential is also used by the intended recipient to unlock a door;
• and
• notifying the intended recipient that the item is in the secure mailbox;
• detecting that the access control device of the secure mailbox has been unlocked in response to the credential that is assigned to the intended recipient;
• and
• based at least in part on the detecting, re-programming the access control device of the secure mailbox to an un-programed status that includes the access control device remaining in the unlocked state
• wherein the secure mailbox is located in a hotel, the intended recipient is a hotel guest, and the method further comprises determining a room assigned to the intended recipient, wherein the credential is the credential used by the intended recipient to unlock the door to gain access to the room.