Methods for determining user experience (ux) effectiveness of atms
AssigneeCapital One Services, LLC
InventorDavid K. WURMFELD
Life of this patent
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AssigneeCapital One Services, LLC
InventorDavid K. WURMFELD
Estimating the term…
Computer implemented system and methods are provided for evaluating the effectiveness of personalized automated teller machines. In some embodiments, the system may include a camera, an automated teller machine comprising a user interface based on a user profile and at least one server geographically remote from the automated teller machine. The server may be configured to receive a recorded user interaction, receive transaction data, determine an emotion state, extract environmental data, determine a quality indicator for the recorded user interaction, update a user profile, and transmit to the automated teller machine the updated user profile.
A system configured to generate a user interface based on a user profile, the system comprising:
A method for generating a user interface based on a user profile, the method comprising:
Dependencies are inferred from the claim text.