Process tracking and defect detection

A system, comprising:

• one or more computer systems configured to implement a process tracking system, wherein the process tracking system is configured to:
• set one or more untimeliness risk thresholds, wherein the untimeliness thresholds comprise criteria for when a batch is at risk for being untimely;
• define one or more untimeliness risk events, wherein at least one of the untimeliness risk events comprises meeting or exceeding at least one of the untimeliness risk thresholds;
• monitor inbound information received into a batch capture system by way of mail or facsimile transmission;
• and
• send, in response to detection of one or more of the untimeliness risk events, one or more alerts to one or more persons.

A tangible, computer readable medium comprising program instructions stored thereon, wherein the program instructions, when executed on one or more computers, cause the one or more computers to implement a process tracking system configured to:

• set one or more untimeliness risk thresholds, wherein the untimeliness thresholds comprise criteria for when a batch is at risk for being untimely;
• define one or more untimeliness risk events, wherein at least one of the untimeliness risk events comprises meeting or exceeding at least one of the untimeliness risk thresholds;
• monitor inbound information received into a batch capture system by way of mail or facsimile transmission;
• and
• send in response to detection of one or more of the untimeliness risk events, one or more alerts to one or more persons.