US 2019/0318238 A1Published application

Artificial intelligence optimized telecommunications systems

AssigneeAdtran, Inc.

InventorsArmand Nokbak Nyembe, Sheila Knight, Michael Arnold, Ramya Raghavendra, Jeremy Lyon, Venkata Mallikarjunarao Kosuri, Zack Whaley

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Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for an artificial intelligence system. In one aspect, a system includes multiple artificial intelligence skill agents that have each been trained to perform different actions in a telecommunications system. The system also includes an orchestrator agent that interacts with each of the artificial intelligence skill agents and coordinates which of the artificial intelligence agents performs actions in response to user inputs. The orchestrator agent receives a user input and determines an intent expressed by the user input. The orchestrator agent transmits an instruction to an artificial intelligence skill agent to perform an action that provides a response to the intent. In response to receiving the instruction from the orchestrator agent, the artificial intelligence skill agent performs the action when the artificial intelligence skill agent is capable of carrying out the action.

Claims20

Dependent claims

An artificial intelligence system, comprising:

a plurality of artificial intelligence skill agents, including one or more processors, that have each been trained to perform different actions in a telecommunications system;
and
an orchestrator agent that interacts with each of the plurality of artificial intelligence skill agents and coordinates which of the plurality of the artificial intelligence agents performs actions in response to user input, wherein the orchestrator agent includes one or more processors and a computer readable medium storing instructions that upon execution cause the orchestrator agent to perform operations comprising:
receiving a user interface input that was input through a user interface;
determining an intent expressed by the user interface input;
identifying, from among the plurality of artificial intelligence skills agents, a given artificial intelligence skill agent that has been trained to perform an action that provides a response to the intent expressed by the user interface input;
and
transmitting an instruction to the given artificial intelligence skill agent to perform the action;
wherein, in response to receiving the instruction from the orchestrator agent, the given artificial intelligence skill agent processes the instruction, including:
performing the action when the given artificial intelligence skill agent is capable of carrying out the action;
and
responding to the orchestrator agent with negative feedback when the given artificial intelligence skill agent is incapable of carrying out the action.

9 more elements

A computer-implemented method comprising:

performing, by an orchestrator agent that interacts with each of a plurality of artificial intelligence skill agents and coordinates which of the plurality of the artificial intelligence agents performs actions in response to user inputs, operations comprising:
receiving a user interface input that was input through a user interface;
determining an intent expressed by the user interface input;
identifying, from among a plurality of artificial intelligence skills agents, a given artificial intelligence skill agent that has been trained to perform an action that provides a response to the intent expressed by the user interface input;
transmitting an instruction to the given artificial intelligence skill agent to perform the action;
and
performing, by the given artificial intelligence skill agent, and in response to receiving the instruction from the orchestrator agent, operations comprising:
performing the action when the given artificial intelligence skill agent is capable of carrying out the action;
and
responding to the orchestrator agent with negative feedback when the given artificial intelligence skill agent is incapable of carrying out the action.

7 more elements

A non-transitory computer storage medium storing instructions executable by a data processing apparatus and that upon such execution cause the data processing apparatus to perform operations comprising:

receiving a user interface input that was input through a user interface;
determining an intent expressed by the user interface input;
identifying, from among a plurality of artificial intelligence skills agents, a given artificial intelligence skill agent that has been trained to perform an action that provides a response to the intent expressed by the user interface input;
transmitting an instruction to the given artificial intelligence skill agent to perform the action;
wherein, in response to receiving the instruction, the given artificial intelligence agent performs operations comprising:
performing the action when the given artificial intelligence skill agent is capable of carrying out the action;
and
responding with negative feedback when the given artificial intelligence skill agent is incapable of carrying out the action.

5 more elements

Dependencies are inferred from the claim text.