Digital experiences using touchpoint-based prompts
AssigneeQualtrics, LLC
InventorAli BaderEddin
Life of this patent
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AssigneeQualtrics, LLC
InventorAli BaderEddin
Estimating the term…
The present disclosure relates to a digital experience system that non-intrusively obtains valuable user feedback by strategically prompting users for feedback during a user's journey of a digital content experience. For example, in one or more embodiments, the digital experience system detects when various discrete touchpoints are triggered throughout a user's journey. In response to detection a triggered touchpoint, the digital experience system can provide the user with a prompt from a template of prompts. In this manner, the digital experience system can receive valuable and meaningful feedback from users without disrupting the user's digital content experience. Indeed, the digital experience system enhances the content experience for the user by providing prompts to the user throughout the user's journey of the content experience.
A method comprising:
A non-transitory computer readable medium storing instructions that, when executed by at least one processor, cause a computer system to:
A system, comprising:
Dependencies are inferred from the claim text.