Determining failure modes of devices based on text analysis

A method comprising:

• retrieving a set of notifications, each notification comprising a set of words describing a failure that occurred on a monitored device in a set of monitored devices;
• determining a set of topics based on the sets of words of the set of notifications;
• for each topic in the set of topics, determining a failure mode associated with the topic from a plurality of failure modes defined for the set of monitored devices;
• for each notification in the set of notifications, determining a failure mode associated with the notification based on the set of topics and the failure modes associated with the set of topics;
• receiving a particular notification comprising a particular set of words describing a failure that occurred on a particular monitored device in the set of monitored devices;
• and
• determining a failure mode associated with the particular notification based on the particular set of words and the determined failure modes associated with the set of notifications.

A system comprising:

• a set of processing units;
• and
• a non-transitory machine-readable medium storing instructions that when executed by at least one processing unit in the set of processing units cause the at least one processing unit to:
• retrieve a set of notifications, each notification comprising a set of words describing a failure that occurred on a monitored device in a set of monitored devices;
• determine a set of topics based on the sets of words of the set of notifications;
• for each topic in the set of topics, determine a failure mode associated with the topic from a plurality of failure modes defined for the set of monitored devices;
• for each notification in the set of notifications, determine a failure mode associated with the notification based on the set of topics and the failure modes associated with the set of topics;
• receive a particular notification comprising a particular set of words describing a failure that occurred on a particular monitored device in the set of monitored devices;
• and
• determine a failure mode associated with the particular notification based on the particular set of words and the determined failure modes associated with the set of notifications.