US 2019/0244700 A1 · UBERIZATION AND DECENTRALIZATION OF HEALTHCARE SERVICES

Abstract

Method and systems for decentralized healthcare services are disclosed. An example system includes a healthcare service center having one or more computer servers and configured to remotely serve patients and healthcare providers. An example method is implemented at least by the healthcare service center and includes the steps of obtaining patient preferences concerning a language or a location of the healthcare providers, maintaining patient profiles, obtaining a request for a healthcare service from a requesting patient, selecting one or more of the healthcare providers using the patient preferences, enabling one or more of the selected healthcare providers to review and respond to the request, establishing a bidirectional communication between the requesting patient and the responding healthcare provider in real-time, and producing a diagnosis of the requesting patient and at least one of a digital diagnostic request, a digital therapy request, and a digital prescription.

A system for healthcare services, the system comprising:

a healthcare service center including one or more computer servers and at least one database, the healthcare service center being in communication with user devices of patients and user devices of healthcare providers;
a first user interface configured to provide information to the patients and obtain inputs from the patients using a first graphical user interface, the first graphical user interface is displayable on the user devices of the patients;
a second user interface configured to provide information to the healthcare providers and obtain inputs from the healthcare providers using a second graphical user interface, the second graphical user interface is displayable on the user devices of the healthcare providers;
one or more diagnostic and laboratory service systems in communication with the healthcare service center, the one or more diagnostic and laboratory service systems being configured to perform laboratory and diagnostic operations to the patients;
and
one or more pharmacy service systems in communication with the healthcare service center, the one or more pharmacy service systems being configured to store medications and deliver the medications to the patients,
wherein the healthcare service center is further configured to:
authenticate the healthcare providers by verifying identity of the healthcare providers so as to enable the healthcare providers to remotely provide healthcare services to the patients using the healthcare service center;
authorize the healthcare providers by verifying their eligibility to provide healthcare services to the patients using the healthcare service center by automatically verifying that each of the healthcare providers is duly licensed to provide professional services by a local government;
obtain a request for a healthcare service from a requesting patient, the requesting patient being one of the patients;
after the request for the healthcare service is obtained, automatically generate a proposal to provide the healthcare service for the requesting patient, the proposal being based on the request for the healthcare service obtained from the requesting patient;
after the proposal to provide the healthcare service is generated, pre-select one or more of the healthcare providers based on parameters of the request for the healthcare service obtained from the requesting patient, the parameters of the request including at least one of requesting patient preferences;
after the one or more of the healthcare providers are pre-selected, distribute the proposal to the pre-selected healthcare providers, the proposal being displayed to each of the pre-selected healthcare providers using the second user interface associated with each of the pre-selected healthcare providers;
after the proposal is distributed, obtain a response to the proposal from one or more of the pre-selected healthcare providers using the second user interface associated with the one or more of the pre-selected healthcare providers;
select, by the healthcare service center, from the one or more of the pre-selected healthcare providers who provided the response to the proposal, a responding healthcare provider, wherein the responding healthcare provider is one of the pre-selected healthcare providers who provided the response to the proposal first;
associate the responding healthcare provider with the requesting patient to establish a bidirectional communication between the requesting patient and the responding healthcare provider in real-time;
selectively establish the bidirectional communication between the requesting patient and the responding healthcare provider in real-time and in accordance with the request for the healthcare service;
after establishing the bidirectional communication, receive a digital diagnostic request from the responding healthcare provider, the digital diagnostic request being associated with the requesting patient;
select and cause one of the one or more diagnostic and laboratory service systems to perform a laboratory or diagnostic operation to the requesting patient based on the digital diagnostic request;
based on the digital diagnostic request, instruct the requesting patient to collect real-time vital parameters of the requesting patient using a vital parameter sensing device associated with the requesting patient and transmit the real-time vital parameters to the healthcare service center;
provide the real-time vital parameters of the requesting patient and results of the laboratory or diagnostic operation to the responding healthcare provider;
receive a digital prescription from the responding healthcare provider, the digital prescription being associated with the requesting patient;
and
select and cause one of the one or more pharmacy service systems to provide medication to the requesting patient in accordance with the digital prescription.

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Uberization and decentralization of healthcare services

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Uberization and decentralization of healthcare services

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Abstract

Claims20