Back to results
US 2019/0172454 A1Published application
Automatic dialogue design
AssigneeSony Interactive Entertainment Inc.
InventorsMarie Kitajima, Masanori Omote
Life of this patent
Estimating the term…
Abstract
A chatbot learns a person's related “intents” when asking for information and thereafter, in response to an initial query, which the chatbot answers, the chatbot generates a secondary dialogue, either providing the person with additional information or inquiring as to whether the person wishes to know more about a subject. The chatbot may use an external trigger such as time, event, etc. and automatically generate a query or give information to the person without any initial query from the person.
Claims20
A device comprising:
- at least one computer memory that is not a transitory signal and that comprises instructions executable by at least one processor to:
- receive an utterance from a person;
- access a data structure based on the utterance to retrieve a response to the utterance;
- display the response;
- based at least in part on the utterance, generate a secondary dialog;
- and
- automatically play the secondary dialogue without any further prompt from the person apart from the utterance.
4 more elements
An apparatus, comprising:
- at least one processor;
- at least one computer storage with instructions executable by the at least one processor to:
- receive a trigger generated by a person;
- access a data structure based on the trigger to retrieve a response to the trigger;
- display the response;
- generate a secondary dialogue;
- and
- automatically play the secondary dialogue without any further prompt from the person apart from the trigger.
5 more elements
A method, comprising:
- receiving a trigger generated by a person;
- accessing a data structure based on the trigger to retrieve a response to the trigger;
- displaying the response;
- generating a secondary dialogue;
- and
- automatically playing the secondary dialogue without any further prompt from the person apart from the trigger.
3 more elements
Dependencies are inferred from the claim text.