Enhancement of communications to a user from another party using cognitive techniques
AssigneeInternational Business Machines Corporation
InventorsMaharaj MUKHERJEE, Shikhar KWATRA
Life of this patent
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Abstract
Embodiments for enhancing communications for a user by a processor. An appropriateness of communications may be learned for communicating with a user based on one or more disabilities relating to the user. One or more customized communications may be created based on the learned appropriateness of the communications for the user. The customized communications may be modified, adjusted, and/or polished based on reaction to the customized communications by the user, a caregiver of the user, or a combination thereof.
Claims20
A method for enhancing communications for a user by a processor, comprising:
- learning an appropriateness of communications for communicating with a user based on one or more disabilities relating to the user;
- creating customized communications based on the learned appropriateness of the communications for the user;
- and
- modifying the customized communications based on reaction to the customized communications by the user, a caregiver of the user, or a combination thereof.
A system for enhancing communications, comprising:
- one or more computers with executable instructions that when executed cause the system to:
- learn an appropriateness of communications for communicating with a user based on one or more disabilities relating to the user;
- create customized communications based on the learned appropriateness of the communications for the user;
- and
- modify the customized communications based on reaction to the customized communications by the user, a caregiver of the user, or a combination thereof.
A computer program product for enhancing communications for a user by a processor, the computer program product comprising a non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:
- an executable portion that learns an appropriateness of communications for communicating with a user based on one or more disabilities relating to the user;
- an executable portion that creates customized communications based on the learned appropriateness of the communications for the user;
- and
- an executable portion that modifies the customized communications based on reaction to the customized communications by the user, a caregiver of the user, or a combination thereof.
Dependencies are inferred from the claim text.