Generating a chatbot from an faq

A machine readable storage medium including computer executable instructions that, when executed by one or more processors, cause the one or more processors to perform operations for generating a chatbot from a question and answer document, the operations comprising:

• receive at least one document comprising a plurality of questions and a plurality of answers to the plurality of questions;
• determine a plurality of entities in the plurality of answers to the plurality of questions;
• and
• for an answer of the plurality of answers:
• determine text for slots of a triplet based, at least in part, on one or more entities extracted from the answer, and
• store the triplet as a tree structure in a database of tree structures associated with the at least one document.

A system for generating a chatbot from a question and answer document, the system comprising:

• one or more processors;
• and
• a machine readable storage medium including a computer program product having computer executable instructions that, when executed by the one or more processors, perform operations comprising:
• receive at least one document comprising a plurality of questions and a plurality of answers to the plurality of questions;
• determine a plurality of entities in the plurality of answers to the plurality of questions;
• and
• for an answer of the plurality of answers:
• determine text for slots of a triplet based, at least in part, on one or more entities extracted from the answer, and
• store the triplet as a tree structure in a database of tree structures associated with the at least one document.