Point of interest accuracy using tickets

A method comprising:

• mining ticket data from content of the ticket;
• determining, based on the ticket data, that the ticket indicates an issue with a trip involving a point of interest (POI);
• extracting trip data from a trip log corresponding to the trip involving the POI;
• identifying, from a data storage, stored attributes of the POI;
• analyzing, by one or more hardware processors, the ticket data, trip data, and attributes to determine a workflow to improve accuracy of the POI, the analyzing comprising determining a priority level to verify accuracy of the POI, the workflow being based on the priority level to verify accuracy of the POI;
• and
• triggering a workflow process based on the priority level.

A machine-storage medium storing instructions that, when executed by one or more processors of a machine, cause the one or more processors to perform operations comprising:

• mining ticket data from content of the ticket:
• determining, based on the ticket data, that the ticket indicates an issue with a trip involving a point of interest (POI);
• extracting trip data from a trip log corresponding to the trip involving the POI;
• identifying, from a data storage, stored attributes of the POI;
• analyzing the ticket data, trip data, and attributes to determine a workflow to improve accuracy of the POI, the analyzing comprising determining a priority level to verify accuracy of the POI, the workflow being based on the priority level to verify accuracy of the POI;
• and
• triggering a workflow process based on the priority level.