System and method of controlling a cursor display in a co-browsing communication session

A method comprising:

• determining, by a microprocessor, that a co-browsing session has been established, via a co-browsing server, between a first browser in a first communication endpoint and a second browser in a second communication endpoint;
• receiving, by the microprocessor, from the first browser, contents of a displayed web page in the first browser, wherein a display size and/or layout of the displayed web page in the first browser is different from a display size and/or layout of a web page display of the second browser;
• sending, by the microprocessor, to the second browser, the contents of the displayed web page in the first browser;
• receiving, by the microprocessor, from the first browser, an identifier of a first user interface element and a determined ratio of coordinates of a first cursor in relation to a size of the first user interface element;
• and
• sending, by the microprocessor, to the second browser, the identifier of the first user interface element and the determined ratio of coordinates of the first cursor in relation to the size of the first user interface element, wherein the second browser uses the determined ratio of coordinates of the first cursor in relation to the size of the first user interface element to calculate a position of a second cursor over the first user interface element displayed in the second browser.

A first communication endpoint comprising:

• a microprocessor;
• and
• a computer readable medium, coupled with the microprocessor and comprising microprocessor readable and executable instructions that program the microprocessor to:
• determine that a co-browsing session has been established, wherein the co-browsing session is between a first browser in the first communication endpoint and a second browser in a second communication endpoint;
• send contents of a displayed web page in the first browser to the second browser, wherein a display size and/or layout of the displayed web page in the first browser is different from a display size and/or layout of a web page display of the second browser;
• detect a movement of a first cursor in the displayed web page in the first browser;
• identify a first user interface element that the first cursor is currently over;
• determine a ratio of coordinates of the first cursor in relation to a size of the first user interface element;
• and
• send an identifier for the first user interface element and the determined ratio of coordinates of the first cursor in relation to the size of the first user interface element to the second browser, wherein the second browser uses the determined ratio of coordinates of the first cursor in relation to the size of the first user interface element to calculate a position of a second cursor over the first user interface element displayed in the second browser.