A method, apparatus and system for tailoring at least one subsequent communication to a user

An apparatus for tailoring one or more subsequent communication to a user, the apparatus comprising:

• a control unit configured to:
• process data acquired on the user in connection with a plurality of communications to the user to determine a value for one or more characteristics indicative of a state of the user in connection with each communication, wherein at least one communication parameter is varied in respect of each communication;
• compare the values for the one or more characteristics indicative of a state of the user that are determined in connection with each communication to identify one or more communication parameters that are most suitable for the user;
• set one or more communication parameters for the at least one subsequent communication to the user according to the one or more identified communication parameters;
• and
• enable the at least one subsequent communication to the user based on the set one or more communication parameters.

A system for tailoring at least one subsequent communication to a user, the system comprising:

• one or more sensors for acquiring data on the user in connection with a plurality of communications, wherein one data comprise or more of:
• physiological data, psychological data, audio data, visual data, and user input
• a control unit configured to:
• process data acquired from the one or more sensors to determine a value for one or more characteristics indicative of a state of the user in connection with each communication, wherein at least one communication parameter is varied in respect of each communication;
• compare the values for the one or more characteristics indicative of a state of the user that are determined in connection with each communication to identify one or more communication parameters that are most suitable for the user;
• set one or more communication parameters for the at least one subsequent communication to the user according to the one or more identified communication parameters, and
• enable the at least one subsequent communication to the user based on the set one or more communication parameters.