Ascertaining the engagement ability of a user in an online environment

A computer comprising:

• a processor;
• and
• non-transitory computer-readable storage medium storing program code, which when executed by the processor, performs a computer-implemented method of allocating, in real time, actions to individuals based on text monitored in chat channels executing on different computers in a computer network, the program code for implementing the computer-implemented method comprising:
• computer-usable program code for parsing, using a processor, the text in a first chat channel into one or more keywords;
• computer-usable program code for determining, using the processor and using the one or more keywords, an action desired to be performed by a first user of the first chat channel;
• computer-usable program code for performing, by the processor, action to vector modeling, wherein the action to vector modeling comprises assigning a corresponding coefficient for the action to ones of a plurality of different vectors for ones of a plurality of different users, wherein ones of the plurality of different vectors are parameters that affect an ability and an availability of another user to perform the action, whereby ones of the plurality of different users have assigned a particular coefficient for ones of the plurality of vectors, and whereby the ones of the plurality of different users have a corresponding set of coefficients for the ones of the plurality of different vectors;
• computer-usable program code for combining, by the processor, for the ones of the plurality of different users, the corresponding set of coefficients, whereby a corresponding single action engagement coefficient is calculated for the ones of the plurality of different users, and whereby a set of action engagement coefficients is calculated;
• computer-usable program code for selecting, by the processor, a highest coefficient corresponding to a second user from among the ones of the plurality of different users;
• and
• computer-usable program code for transmitting a message to the second user requesting the second user to perform the action.

A non-transitory computer-readable storage medium storing program code, which when executed by a processor, performs a computer-implemented method of allocating, in real time, actions to individuals based on text monitored in chat channels executing on different computers in a computer network, the program code for implementing the computer-implemented method comprising:

• computer-usable program code for parsing, using the processor, the text in a first chat channel into one or more keywords;
• computer-usable program code for determining, using the processor and using the one or more keywords, an action desired to be performed by a first user of the first chat channel;
• computer-usable program code for performing, by the processor, action to vector modeling, wherein the action to vector modeling comprises assigning a corresponding coefficient for the action to ones of a plurality of different vectors for ones of a plurality of different users, wherein ones of the plurality of different vectors are parameters that affect an ability and an availability of another user to perform the action, whereby ones of the plurality of different users have assigned a particular coefficient for ones of the plurality of vectors, and whereby the ones of the plurality of different users have a corresponding set of coefficients for the ones of the plurality of different vectors;
• computer-usable program code for combining, by the processor, for the ones of the plurality of different users, the corresponding set of coefficients, whereby a corresponding single action engagement coefficient is calculated for the ones of the plurality of different users, and whereby a set of action engagement coefficients is calculated;
• computer-usable program code for selecting, by the processor, a highest coefficient corresponding to a second user from among the ones of the plurality of different users;
• and
• computer-usable program code for transmitting a message to the second user requesting the second user to perform the action.