System and method for managing calls

A computer-implemented method for managing calls in a collaboration environment, comprising:

• detecting, by a processor, receipt of a call associated with a collaboration session or to a user associated with the collaboration session from a caller associated with an external device not currently connected to the collaboration session;
• and
• providing, by the processor, an interface on the device associated with the user,
• wherein the interface enables the user to instruct the device to handle the call within the collaboration session, and
• wherein the user is identified based on contextual information regarding the caller.

A server for managing calls in a collaboration session, the server comprising:

• a memory storing instructions;
• and
• a processor configured to execute the stored instructions to:
• detect receipt of a call associated with a collaboration session or to a user associated with the collaboration session from a caller associated with an external device not currently connected to the collaboration session;
• and
• provide an interface on the device associated with the user,
• wherein the interface enables the user to instruct the device to handle the call within the collaboration session, and
• wherein the user is identified based on contextual information regarding the caller.