US 2018/0324030 A1 · OPERATIONAL ANALYTICS IN MANAGED NETWORKS

Abstract

A computing system and method for remote monitoring and forecasting of performance of a managed network is disclosed. The computing system may be disposed within a remote network management platform and be configured for monitoring respective performance of each of a plurality of network entities of the managed network. For each network entity, an alert may be issued in response to determining that the monitored respective performance is below a respective threshold performance level. Based on analysis of a group of alerts, a likelihood may be determined that a different alert will be issued for the monitored performance of a particular network entity of the plurality for which no respective alert has yet been issued. In response to the likelihood exceeding a threshold, an alert prediction for the performance of the particular network entity may be issued together with a score corresponding to the likelihood.

Claims20

Dependent claims

A computing system disposed within a remote network management platform and configured to support a managed network, the computing system comprising:

one or more processors;
memory;
and
program instructions, stored in the memory, that upon execution by the one or more processors cause the computing system to perform operations including:
monitoring respective performance of each network entity of a plurality of network entities of the managed network, each network entity being at least one of a service of the managed network or a computing device of the managed network, wherein each service of the managed network executes on at least one computing device of the managed network;
for each of the plurality of network entities, issuing an alert in response to determining that the monitored respective performance is below a respective threshold performance level;
based on analysis of a first group of one or more issued alerts, determining a statistical likelihood that a different alert will be issued for the monitored respective performance of a particular network entity of the plurality for which no respective alert has yet been issued;
and
issuing a score notification for the different alert in response to the determined statistical likelihood exceeding a score threshold, wherein the score notification includes the determined statistical likelihood and an identity of the particular network entity.

6 more elements

A computer-implemented method carried out by a computing system disposed within a remote network management platform and configured to support a managed network, the method comprising:

monitoring respective performance of each network entity of a plurality of network entities of the managed network, each network entity being at least one of a service of the managed network or a computing device of the managed network, wherein each service of the managed network executes on at least one computing device of the managed network;
for each of the plurality of network entities, issuing an alert in response to determining that the monitored respective performance is below a respective threshold performance level;
based on analysis of a first group of one or more issued alerts, determining a statistical likelihood that a different alert will be issued for the monitored respective performance of a particular network entity of the plurality for which no respective alert has yet been issued;
and
issuing a score notification for the different alert in response to the determined statistical likelihood exceeding a score threshold, wherein the score notification includes the determined statistical likelihood and an identity of the particular network entity.

2 more elements

A non-transitory computer-readable medium having instructions stored thereon that, when executed by one or more processors of a computing system disposed within a remote network management platform and configured to support a managed network, cause the computing system to carry out operations including:

monitoring respective performance of each network entity of a plurality of network entities of the managed network, each network entity being at least one of a service of the managed network or a computing device of the managed network, wherein each service of the managed network executes on at least one computing device of the managed network;
for each of the plurality of network entities, issuing an alert in response to determining that the monitored respective performance is below a respective threshold performance level;
based on analysis of a first group of one or more issued alerts, determining a statistical likelihood that a different alert will be issued for the monitored respective performance of a particular network entity of the plurality for which no respective alert has yet been issued;
and
issuing a score notification for the different alert in response to the determined statistical likelihood exceeding a score threshold, wherein the score notification includes the determined statistical likelihood and an identity of the particular network entity.

2 more elements

Dependencies are inferred from the claim text.

Operational analytics in managed networks

Life of this patent

Operational analytics in managed networks

Life of this patent

Abstract

Claims20