Connecting People Within Physical Spaces

A method, comprising:

• receiving, by a processor, a first profile information of a first customer, the first profile information representing a conversational topic that the first customer is interested in having within a physical space;
• determining, by the processor, that a second profile information of a second customer that is within the physical space also represents the conversational topic;
• providing, by the processor, information regarding the second customer within the physical space to the first customer based on the determination that the second profile information also represents the conversational topic, the information including a reference to a product or service that the second customer prefers to obtain from the retail space;
• receiving, by the processor, a request from the first customer to purchase the product or service;
• and
• generate, by the processor, an indication representing that the first customer wishes to purchase the product or service for the second customer to facilitate a conversation regarding the conversational topic.

A system, comprising:

• a database storing a first profile information of a first customer having a first mobile device that is within a physical space, the first profile information indicating a conversational topic that the first customer is interested in within the physical space, the first profile information also indicating a reference to a product or a service that the first customer prefers to purchase from the physical space;
• a customer interaction logic configured to determine that a second customer having a second mobile device has entered the physical space and is associated with a second profile information indicating a conversational topic that the second customer is interested in within the physical space, and configured to determine that the conversational topic of the first profile information and the second profile information are similar;
• and
• a customer engagement logic configured to provide information regarding the first customer within the physical space to the second mobile device of the second customer, the information including a reference to the product or the service that the first customer prefers, and configured to generate an indication that the first customer wishes to purchase the product of the service for the second customer to facilitate a conversation regarding the conversational topic.

A computer program product, comprising one or more non-transitory computer-readable media having computer program instructions stored therein, the computer program instructions being configured such that, when executed by one or more computing devices, the computer program instructions cause the one or more computing devices to:

• receive a first profile information of a first customer, the first profile information representing a conversational topic that the first customer is interested in having within a physical space;
• determine that a second profile information of a second customer that is within the physical space also represents the conversational topic;
• provide information regarding the second customer within the physical space to the first customer based on the determination that the second profile information also represents the conversational topic, the information including a reference to a product or service that the second customer prefers to obtain from the retail space;
• receive a request from the first customer to purchase the product or service;
• and
• generate an indication representing that the first customer wishes to purchase the product or service for the second customer to facilitate a conversation regarding the conversational topic.

A method, comprising:

• selecting a first profile type representing that a first customer having a first mobile device is interesting in having a conversation in one of a personal context or a business context within a physical space;
• providing a conversational topic related to the conversation;
• generating, by a processor, a first profile representing that the first customer is interested in having the conversation corresponding to the conversational topic within the physical space in the personal or the business context;
• providing the first profile representing the first customer to an interaction tablet housed within the physical space, the interaction tablet configured to communicate with mobile devices of customers within the physical space;
• receiving a second profile representing that a second customer having a second mobile device is also interesting in having the conversation corresponding to the conversational topic within the physical space in the personal or the business context associated with the first profile, the second profile also indicating a preference for a product or a service that the second customer prefers to obtain within the physical space;
• and
• generate, by the processor, a request representing that the first customer wishes to purchase the product or the service corresponding to the preference of the second customer to facilitate the conversation regarding the conversational topic.