Vehicle service management system

A vehicle service management system, comprising:

• a customer interface module for collecting customer data associated with a service of a vehicle from a customer;
• at least one employee interface module for collecting service data associated with the service of the vehicle;
• and
• a service advisor module comprising:
• a first communication interface module for communicating with the customer interface module and for receiving the customer data;
• a second communication interface module for communicating with the at least one employee interface module and for receiving the service data and to communicate notifications;
• a service advisor database for storing the customer data and the service data, wherein the service data comprises estimated costs of service data and estimated time for service completion data;
• a service advisor interface configured to display the customer data and the service data;
• and
• to receive inputs from a service advisor;
• and
• an estimator module for calculating at least one of a service price quote and a time estimate based on the customer data, the service data, the service advisor input, the stored estimated costs of service data, and stored estimated time for service completion data, using a estimation algorithm.