Network-based background expert

A machine readable storage medium, comprising executable instructions that, when executed by a processor, facilitate performance of operations comprising:

• based on an analysis of conversation data exchanged between a first user equipment and a second user equipment during a communication session, determining goal data indicative of a goal associated with the first user equipment and the second user equipment;
• verifying that first speech data associated with the conversation data is not being transmitted between the first user equipment and the second user equipment during the communication session;
• and
• subsequent to the verifying, transmitting, to the first user equipment and the second user equipment during the communication session, second speech data that comprises task data indicative of a task to be performed to accomplish the goal, and facilitating transmission of third speech data between the first user equipment and the second user equipment subsequent to the transmitting the second speech data that comprises the task data.