Real-time service processing

A method, comprising:

• acting as an intermediary for communications among a kiosk, a consumer-operated device, and an enterprise ordering system;
• linking a device identifier with the consumer-operated device and an order identifier for an order placed by a consumer at the kiosk;
• and
• sending a notification to the consumer-operated device based on a status for the order obtained from the enterprise ordering system.

A system, comprising:

• a server;
• a kiosk;
• and
• an integration manager configured to:
• i) execute on at least one hardware processor of the server, ii) receive a device identifier for a consumer-operated device from the kiosk during an order placed by a consumer while interacting with an interface of the kiosk, and iii) send a status updated from an enterprise ordering system for the order to the consumer-operated device using the device identifier.