US 2017/0286755 A1 · Facebot

Abstract

A software agent configured to perform operations of: receiving from a human user an image in a message within a communication event established between a user terminal associated with the human user and the software agent; transmitting image data from the image to at least three image processing service components, including: (i) first image processing service component for detecting physical characteristic of a facial image and providing raw data pertaining to physical characteristics; (ii) a second image processing service component for detecting emotional characteristics of a facial image and providing raw data pertaining to emotional characteristics; and (iii) a third image processing service component to detect whether an image is a facial image or a non-facial image and providing a probability indication; processing the raw data from the first and second image processing service and the probability indication from the third image processing service to generate humanly readable text for incorporation in a response message; transmitting the response message in the communication event to the user terminal for display to a human user at the user terminal.

Claims20

Dependent claims

A computer program product comprising a software agent stored on computer readable storage, the software agent being configured when run on one or more processing devices to perform operations of:

receiving from a human user an image in a message within a communication event established between a user terminal associated with the human user and the software agent;
transmitting image data from the image to at least two image processing service components, including:
(i) first image processing service component for detecting physical characteristics of a facial image and providing raw data pertaining to physical characteristics;
and (ii) a second image processing service component for detecting emotional characteristics of a facial image and providing raw data pertaining to emotional characteristics;
processing the raw data from the first and second image processing service to generate humanly readable text for incorporation in a response message;
transmitting the response message in the communication event to the user terminal for display to a human user at the user terminal.

3 more elements

A computer device comprising a processor, a computer storage access component and a communications interface, the processor configured to run a computer program stored on storage accessed by the storage access component comprising a software agent, the software agent being configured when run on one or more processing devices to perform operations of:

receiving via the communications interface from a human user an image in a message within a communication event established between a user terminal associated with the human user and the software agent;
transmitting image data from the image to at least two image processing service components, including:
(i) first image processing service component for detecting physical characteristics of a facial image and providing raw data pertaining to physical characteristics;
and (ii) a second image processing service component for detecting emotional characteristics of a facial image and providing raw data pertaining to emotional characteristics;
processing the raw data from the first and second image processing service to generate humanly readable text for incorporation in a response message;
transmitting the response message in the communication event to the user terminal for display to a human user at the user terminal.

3 more elements

A method implemented by a computer program product comprising a software agent stored on computer readable storage, the method comprising:

receiving from a human user an image in a message within a communication event established between a user terminal associated with the human user and the software agent;
transmitting image data from the image to at least two image processing service components, including:
(i) first image processing service component for detecting physical characteristics of a facial image and providing raw data pertaining to physical characteristics;
and (ii) a second image processing service component for detecting emotional characteristics of a facial image and providing raw data pertaining to emotional characteristics;
processing the raw data from the first and second image processing service to generate humanly readable text for incorporation in a response message;
transmitting the response message in the communication event to the user terminal for display to a human user at the user terminal.

3 more elements

Dependencies are inferred from the claim text.

Facebot

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Facebot

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Abstract

Claims20