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AssigneeMicrosoft Technology Licensing, LLC
InventorsSoumik De, Shabbar Husain, Jatin Kakkar, Puspendra Kumar, William J. Pardi, Subrata Roychoudhuri
Estimating the term…
Systems, methods, and computer-readable storage media are provided for integrating native software help content with content from other data sources (e.g., community and/or expert sources). When a user signals that they'd like to engage a software help resource from one of various entry points within the software, the user is redirected to a search engine and a partial search query is formulated based upon perceived user intent and context within the software application. At least one attribute of a computing ecosystem associated with the user computing device is appended to the partial search query to create a complete search query and the complete search query is supplied to the search engine. The native help authority is integrated with contextual web results and both are presented to the user.
A system for generating search queries to aid in identifying help content pertaining to a software application running on a user computing device, the system comprising:
A method being performed by one or more computing devices including at least one processor, the method for generating search queries to aid in identifying help content pertaining to a software application running on a user computing device, the method comprising:
One or more computer storage media storing computer-useable instructions that, when used by one or more computing devices, cause the one or more computing devices to perform a method for generating search queries to aid in identifying help content pertaining to a software application running on a user computing device, the method comprising:
Dependencies are inferred from the claim text.