Method and system for facilitating operation of an electronic device

An application server to facilitate operation of an electronic device, the application server comprising:

• one or more processors configured to;
• receive a semi-structured dataset comprising one or more entities, wherein the semi-structured dataset corresponds to at least an indication of an operation problem associated with the electronic device;
• extract one or more unique classes associated with one or more entities from the semi-structured dataset;
• create one or more n-grams representative of a relationship between the one or more entities and the one or more unique classes;
• determine a frequency of each of the one or more entities in the one or more n-grams, wherein a weight is assigned to each of the one or ore unique classes;
• and
• generate a hypothesis associated with the one or more entities based on a first set of entities from the one or more entities using the one or more n-grams, wherein the frequency associated with the first set of entities is greater than a pre-defined threshold, wherein the generated hypothesis corresponds to an operation solution to solve the operation problem associated with the electronic device.

A non-transitory computer-readable storage medium having stored thereon, a set of computer-executable instructions for causing a computer comprising one or more processors to perform steps comprising:

• receiving a semi-structured dataset comprising one or more entities, wherein the semi-structured dataset corresponds to at least an indication of an operation problem associated with an electronic device;
• extracting one or more unique classes associated with one or more entities from the semi-structured dataset;
• creating one or more n-grams representative of a relationship between the one or more entities and the one or more unique classes;
• determining a frequency of each of the one or more entities in the one or more n-grams, wherein a weight is assigned to each of the one or more unique classes;
• and
• generating a hypothesis associated with the one or more entities based on a first set of entities from the one or more entities using the one or more n-grams, wherein the frequency associated with the first set of entities is greater than a pre-defined threshold, wherein the generated hypothesis corresponds to an operation solution to solve the operation problem associated with the electronic device.