Service robot communication systems and system self-configuration

A method, comprising:

• receiving at a first robot comprising a processor, a request via an interface between the processor and an input/output device, the request further comprising a request for performance of a customer service task at a service location, and the customer service task further comprising a physical interaction by a second robot at the service location;
• determining, by the processor, the second robot is in an unconfigured state, the unconfigured state comprising a set of instructions absent a physical interaction instruction required to enable the second robot to perform the physical interaction;
• and
• upon determining the second robot is in the unconfigured state, causing, by the processor, the second robot to be transformed into a configured state, comprising providing the physical interaction instructions to the second robot.

A system, comprising:

• means to receive at a first robot comprising a processor, a request via an interface between the processor and an input/output device, the request further comprising a request for performance of a customer service task at a service location, and the customer service task further comprising a physical interaction by a second robot at the service location;
• means to determine, by the processor, the second robot is in an unconfigured state, the unconfigured state comprising a set of instructions absent a physical interaction instruction required to enable the second robot to perform the physical interaction;
• and
• upon determining the second robot is in the unconfigured state, means to cause, by the processor the second robot to be transformed into a configured state, comprising providing the physical interaction instructions to the second robot.