Platform for enabling remote services

A system for providing an image capture service over a network for a plurality of users, wherein computing devices that include one or more processors execute instructions to perform actions, comprising:

• instantiating a network platform engine that performs actions, including:
• forwarding, from one or more principal users' computers, a request to capture image data at a service location to one or more of a plurality of agent users' computers that are currently available to perform the request, wherein one of the agent users' computers is selected to perform the request;
• establishing a session between the one or more principal users' computers and the selected agent user's computer, wherein the session includes a primary channel for communicating the image data and a sub-channel for communicating non-image data;
• enabling the transformation of physical gestures of the one or more principal users into gesture data associated with one or more actions of the selected agent user, wherein the gesture data is communicated by the one or more principal users' computers over the sub-channel, and wherein the image data is captured by the selected agent user and communicated by the selected agent user's computer over the primary channel to the one or more principal users' computers;
• and
• enabling the transformation of the communicated gesture data into one or more visual representations that modify the image data, wherein the modified image data is communicated for display by one or more of the one or more principal user's computers or the selected agent user's computer.

A non-transitory computer readable media that includes instructions for providing an image service over a network for a plurality of users, wherein computing devices that include one or more processors execute instructions to perform actions, comprising:

• forwarding, from one or more principal users, a request to capture image data at a service location to one or more of a plurality of agent users that are currently available to perform the request, wherein one of the agent users is selected to perform the request;
• establishing a session between the one or more principal users and the selected agent user, wherein the session includes a primary channel for communicating the image data and a sub-channel for communicating non-image data;
• transforming physical gestures of the one or more principal users into gesture data associated with one or more actions of the selected agent user, wherein the gesture data is communicated over the sub-channel, and wherein the image data is captured by the selected agent user and communicated over the primary channel to the one or more principal users;
• and
• transforming the communicated gesture data into one or more visual representations that modify the image data, wherein the modified image data is communicated for display by one or more of the one or more principal users or the selected agent user.

A mobile computer for providing an image capture service over a network for a plurality of users, wherein computers that include one or more processors execute instructions to perform actions, comprising:

• receiving, from one or more principal users' computers, a request to capture image data at a service location, wherein the mobile computer is one of a plurality of agent users' computers that are currently available to perform the request, wherein the mobile computer is the one of the agent users' computers that is selected to perform the request;
• participating in a session with the one or more principal users' computers, wherein the session includes a primary channel for communicating the image data and a sub-channel for communicating non-image data;
• receiving physical gestures of the one or more principal users that are transformed into gesture data associated with one or more actions of the selected agent user, wherein the gesture data is communicated by the one or more principal users' computers over the sub-channel, and wherein the image data is captured by the selected agent user and communicated over the primary channel to the one or more principal users' computers;
• and
• enabling the transformation of the gesture data into one or more visual representations that modify the image data, wherein the modified image data is displayed by one or more of the one or more principal users' computers or the selected agent user's mobile computer.