Shopping facility assistance systems, devices and methods to support requesting in-person assistance

Abstract

A motorized transport unit configured to move through a retail store space includes a location-determination component by which the motorized transport unit determines (either unilaterally or with the assistance of one or more remote elements) its location within the retail store space, a direct user-input interface by which a customer at the retail store space can request in-person human assistance, and a wireless network interface by which the request for in-person human assistance and a present location of the motorized transport unit is transmitted to a central computer system. The central computer system can respond to that request by tasking at least one person to present themselves to the customer.

Dependencies are inferred from the claim text.