Enhanced on-demand service functionality implemented in casino gaming networks
AssigneeSynergy Blue LLC
InventorsGEORG WASHINGTON, TOM STANKEVICH, JUSTIN MAC AULEY, JOE SERRA
Life of this patent
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Abstract
Various aspects described or referenced herein are directed to different methods, systems, and computer program products for implementing On Demand Services in Casino gaming establishments utilizing a Communications Network.
Claims16
A computer implemented system for implementing On Demand Services in a casino gaming network, the casino gaming network including a first electronic gaming device communicatively coupled to the casino gaming network, the first electronic gaming being configured to enable a first patron to engage in first wager-based game at the first electronic gaming device, the first electronic gaming device including a first display and a first input interface, the system comprising:
- an On-Demand Services System (“ODS System”) communicatively coupled to the first electronic gaming device via the casino gaming network, the ODS System including at least one processor, and a memory storing a plurality of instructions, the ODS System being operable to cause the at least one processor to execute the plurality of instructions stored in the memory for:
- causing a first On-Demand Services graphical user interface (“ODS GUI”) to be displayed at the first display of the first EGM;
- the first ODS GUI being configured or designed to enable the first patron to interact with the first ODS GUI via the first input interface;
- the first ODS GUI being configured or designed to enable the first patron to access a first set of On Demand Services via interaction with the first ODS GUI;
- the first ODS GUI being configured or designed to enable the first patron to submit to the ODS System, via interaction with the first ODS GUI, a first ODS order relating to a first On Demand Service;
- causing at least one component of the ODS System to generate and send a first set of information relating to the first OD S order to a first casino entity for handling fulfillment of the first ODS order;
- causing at least one component of the ODS System to automatically track a current status of the first ODS order;
- and
- causing at least one component of the ODS System to provide user access to real-time status information relating to the current status of the first ODS order.
A computer implemented method for implementing On Demand Services in a casino gaming network, the casino gaming network including a first electronic gaming device communicatively coupled to the casino gaming network, the first electronic gaming being configured to enable a first patron to engage in first wager-based game at the first electronic gaming device, the first electronic gaming device including a first display and a first input interface;
- the casino gaming network further including an On-Demand Services System (“ODS System”) communicatively coupled to the first electronic gaming device, the ODS System including at least one processor, and a memory storing a plurality of instructions, the computer implemented method comprising causing the at least one processor to execute the plurality of instructions stored in the memory for:
- causing a first On-Demand Services graphical user interface (“ODS GUI”) to be displayed at the first display of the first EGM;
- the first ODS GUI being configured or designed to enable the first patron to interact with the first ODS GUI via the first input interface;
- the first ODS GUI being configured or designed to enable the first patron to access a first set of On Demand Services via interaction with the first ODS GUI;
- the first ODS GUI being configured or designed to enable the first patron to submit to the ODS System, via interaction with the first ODS GUI, a first ODS order relating to a first On Demand Service;
- causing at least one component of the ODS System to generate and send a first set of information relating to the first OD S order to a first casino entity for handling fulfillment of the first ODS order;
- causing at least one component of the ODS System to automatically track a current status of the first ODS order;
- and
- causing at least one component of the ODS System to provide user access to real-time status information relating to the current status of the first ODS order.
A computer implemented system for implementing On Demand Services in a casino gaming network, the casino gaming network including a first electronic gaming device communicatively coupled to the casino gaming network, the first electronic gaming being configured to enable a first patron to engage in first wager-based game at the first electronic gaming device, the first electronic gaming device including a first display and a first input interface;
- the casino gaming network further including an On-Demand Services System (“ODS System”) communicatively coupled to the first electronic gaming device, the ODS System including at least one processor, and a memory storing a plurality of instructions, the computer implemented system comprising:
- means for causing a first On-Demand Services graphical user interface (“ODS GUI”) to be displayed at the first display of the first EGM;
- the first ODS GUI being configured or designed to enable the first patron to interact with the first ODS GUI via the first input interface;
- the first ODS GUI being configured or designed to enable the first patron to access a first set of On Demand Services via interaction with the first ODS GUI;
- the first ODS GUI being configured or designed to enable the first patron to submit to the ODS System, via interaction with the first ODS GUI, a first ODS order relating to a first On Demand Service;
- means for causing at least one component of the ODS System to generate and send a first set of information relating to the first ODS order to a first casino entity for handling fulfillment of the first ODS order;
- means for causing at least one component of the ODS System to automatically monitor a current status of multiple different ODS orders assigned to be handled by the first casino entity;
- and
- means for causing at least one component of the ODS System to provide user access to real-time status information relating to the current status of selected ODS orders assigned to be handled by the first casino entity.
Dependencies are inferred from the claim text.