Remotely serviceable card-handling devices and related systems and methods

A system for monitoring and servicing a card-handling device, comprising:

• a card-handling device, comprising:
• an input area configured to support cards;
• a shuffling mechanism configured to receive cards from the input area and to randomize an order of cards;
• an output area configured to receive randomized cards from the shuffling mechanism;
• and
• a computing device operably coupled with the shuffling mechanism, the computing device comprising a processing unit, nontransitory memory operably coupled to the processing unit, and a communication module operably coupled with the processing unit and memory;
• and
• a server operatively connected to the communication module over a communication network, the server and the communication module configured to communicate information with one another over the communication network, the server being located remotely from the card-handling device;
• wherein the communication module is configured to receive at least software updates from the remote server over the communication network and store the software updates in the memory, the processing unit being programmed to apply software updates stored in the memory.

A method of using a card-handling device, comprising:

• randomizing an order of cards in a shuffling mechanism of a card-handling device;
• outputting randomized cards from the shuffling mechanism to an output area to receive randomized cards from the shuffling mechanism;
• receiving at a communication module of the card-handling device at least one software update from a remote server over a communication network;
• storing the at least one software update in nontransitory memory operatively coupled with the communication module;
• and
• applying the at least one software update stored in the memory utilizing a processing unit operatively coupled with the memory.