Methods and systems for preventing users from terminating services based on use
AssigneeRovi Guides, Inc.
InventorsJohn Hoctor, Matthew Emans
Life of this patent
Estimating the term…
Abstract
Methods and systems are also described herein for a media guidance application that generates for display content associated with preventing a user from terminating a service based on whether or not the user has purchased a particular number of media assets that are available only through the service. For example, in response to determining that a user, currently subscribed to a first service, has purchased a threshold number of media assets from the first service, the media guidance application may determine that it is unlikely that the user will terminate the use of the first service.
Claims21
A method for preventing users from terminating services, the method comprising:
- retrieving, using control circuitry, a media asset purchase history for a user, wherein the media asset purchase history indicates media assets purchased by the user from a first service;
- determining, using the control circuitry, a number of media assets that were purchased by the user from the first service that are not accessible through a second service;
- comparing, using the control circuitry, the number to a threshold number;
- and
- in response to determining that the number does not exceed the threshold number, generating for display, on a display device, content associated with preventing the user from terminating the first service.
A system for preventing users from terminating services, the system comprising:
- storage circuitry configured to store content associated with preventing the user from terminating the first service;
- and
- control circuitry configured to:
- retrieve a media asset purchase history for a user, wherein the media asset purchase history indicates media assets purchased by the user from a first service;
- determine a number of media assets that were purchased by the user from the first service that are not accessible through a second service;
- compare the number to a threshold number;
- and
- in response to determining that the number does not exceed the threshold number, generate for display the content associated with preventing the user from terminating the first service.
21-50. (canceled)
Dependencies are inferred from the claim text.