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US 2015/0149339 A1Published application
Methods for Enhancing Debt Collection Efficiency
OwnerBilly Richard Bartmanninventor
Life of this patent
Estimating the term…
Abstract
The methods of this invention solve the problem of low recovery of debt by allowing debtors to communicate with debt collectors through a secure electronic portal, thus allowing debtors to work with debt collectors on their own schedules and reducing embarrassment and tension that may arise during telephone conversations.
Claims12
A method of debt collection, comprising the steps:
- using an electronic debtor portal to receive an electronic request for creation of an account for a debtor;
- authenticating the identity of the debtor;
- using the electronic debtor portal to conduct an interview of the debtor regarding a debt owed by the debtor to a creditor;
- presenting the debtor, through the electronic debtor portal, with a letter of representation from the debtor, the letter of representation authorizing the debt collector to act on behalf of the debtor in relation to the debt;
- obtaining, through the electronic debtor portal, the debtor's signature on the letter of representation;
- and
- negotiating, on behalf the debtor, with a representative of the creditor regarding repayment of the debt.
4 more elements
A method of debt collection, comprising the steps:
- using an electronic debtor portal to receive an electronic request for creation of an account for a debtor;
- authenticating the identity of the debtor;
- using the electronic debtor portal to conduct an interview of the debtor regarding a first debt owed by the debtor to an original creditor;
- presenting the debtor, through the electronic debtor portal, with a letter of representation from the debtor, the letter of representation authorizing the debt collector to act on behalf of the debtor in relation to a second debt owed by the debtor to a second creditor;
- obtaining, through the electronic debtor portal, the debtor's signature on the letter of representation;
- negotiating, on behalf the debtor, with a representative of the second creditor regarding repayment of the second debt;
- and
- negotiating, through the electronic debtor portal, with the debtor for repayment of the first debt.
5 more elements
Dependencies are inferred from the claim text.