US 2015/0127408 A1 · STATIC SCHEDULE REACCOMMODATION

Abstract

A method for reaccommodating of at least one passenger during irregular operations is disclosed. The method includes continuously receiving transportation information from a transportation system. Based on the transportation information and predefined rules, a reaccommodation event associated with the irregular operations is determined. The passenger affected by the reaccommodation event is identified and data concerning the passenger is received. The data may include personal data, itinerary information, and status information concerning the passenger. The passenger can be prioritized based on the received data. Based on the prioritizing and the transportation information, at least one reaccommodation option is generated and provided to the at least one passenger. The passenger can select or decline the provided option. The passenger is reaccommodated in real time based on the received selection.

Claims20

Dependent claims

A method for reaccommodating of at least one passenger affected by irregular operations, the method comprising:

continuously receiving transportation information from a transportation system;
based on the transportation information, determining at least one reaccommodation event associated with the irregular operations according to predefined rules;
determining the at least one passenger affected by the at least one reaccommodation event;
receiving data concerning the at least one passenger;
based on the data, prioritizing the at least one passenger;
based on the prioritizing and the transportation information, generating at least one reaccommodation option for the at least one passenger;
providing the at least one reaccommodation option to the at least one passenger;
receiving from the at least one passenger, a selection of the at least one reaccommodation option;
and
reaccommodating the at least one passenger based on the selection in real time.

7 more elements

A reaccommodation engine for irregular operations, the reaccommodation engine comprising:

at least one processor configured to:
continuously receive transportation information from a transportation system;
based on the transportation information, determine at least one reaccommodation event associated with the irregular operations according to predefined rules;
determine at least one passenger affected by the at least one reaccommodation event;
receive data concerning the at least one passenger;
based on the data, prioritize the at least one passenger;
based on the prioritizing and the transportation information, generate at least one reaccommodation option for the at least one passenger;
provide the at least one reaccommodation option to the at least one passenger;
receive from the at least one passenger, a selection of the at least one reaccommodation option;
and
reaccommodate the at least one passenger based on the selection in real time;
and
a database in communication with the at least one processor and configured to store at least the transportation information, the data, and the predefined rules.

10 more elements

Dependencies are inferred from the claim text.

Static schedule reaccommodation

Life of this patent

Static schedule reaccommodation

Life of this patent

Abstract

Claims20