Dialing Management System and Method
Assignee21st Century Insurance and Financial Services, Inc.
InventorsJohn Rosandich, Mark Duchene, Glenn Catarious
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Assignee21st Century Insurance and Financial Services, Inc.
InventorsJohn Rosandich, Mark Duchene, Glenn Catarious
Estimating the term…
A system and method handling and sorting calls includes maintaining leads in a database, segregating the leads based on type, performing automated calls for each of a first stream of leads, and queuing the second stream of leads in the list manager application to provide a newest available lead to a user interfacing with the list manager application. The user initiates a call via the list manager application to the newest available lead, and transfers the call to a sales representative when the newest available lead indicates an interest to the user via a telephone conversation that a purchase may be desired, or ends the call when the newest available lead indicates no interest, there is no answer for the call, or there is no call being completed.
A method for handling and sorting calls using a non-transitory, computer executed list manager application, the method comprising:
A method for handling and sorting calls using a non-transitory, computer executed list manager application, the method comprising:
A call handling and sorting system, comprising:
Dependencies are inferred from the claim text.