Providing customized entertainment based on wait time
AssigneeSony Corporation
InventorsTrue Xiong, Charles McCoy
Life of this patent
Estimating the term…
Abstract
Systems and methods are disclosed for providing an entertainment consumption experience based at least in part on a determined wait time for ordered items. Such may generally also take account of profiles of users awaiting the items. The systems and methods may be employed in any network-enabled system that includes consumer electronic (“CE”) devices (or restaurant-provided or -situated dedicated devices) and an appropriate management system to provide estimates of wait time.
Claims22
A method of providing tailored content to a customer during a waiting period, comprising:
- a. from an application running on a device, the application associated with a user profile, receiving at a server a selection of a first menu item selected from a menu of an establishment;
- b. from a kitchen management system associated with the establishment, receiving a wait time, the wait time corresponding to a time duration for a customer to receive the selected first menu item;
- c. selecting at least one digital content item to deliver, the selecting based at least in part on the wait time and the user profile;
- and
- d. transmitting a signal to cause the delivery of the selected digital content item to the device or to a communal device.
A method of determining an establishment for a group of customers to patronize, comprising:
- a. in an application running on a server, receiving a signal from one or more users operating client devices that a user group is to be formed, and forming a data structure representing the group including an identifier from each user in the group, each user in the group having a respective user profile, whereby the group represents users desiring to patronize an establishment together;
- b. receiving from the client device of at least one user in the group a maximum wait time;
- and
- c. from at least one user profile and from the maximum wait time, determining an establishment for the group the patronize, the establishment having an establishment wait time less than the maximum wait time, and the establishment consistent with each user profile within the group.
A method of determining a group of users and selecting a content item appropriate therefore, comprising:
- a. on an application running on a server, receiving from a plurality of users a maximum wait time, each user further associated with a user profile accessible to the application;
- b. selecting a group of users from the plurality, the group having a common maximum wait time, within a wait time tolerance;
- and
- c. determining an establishment for the group the patronize, the establishment having a wait time less than the common maximum wait time of the group, and the establishment consistent with each user profile within the group.
Dependencies are inferred from the claim text.