Techniques for analyzing operations of one or more restaurants
AssigneePumpernickel Associates, LLC
InventorsBlaine E. Hurst, Michael R. Nettles
Life of this patent
Estimating the term…
Abstract
Embodiments of the invention provide techniques for using operational data and/or video footage to identify and diagnose operational issues. In some embodiments, business metrics represented in data produced by a restaurant's operational systems are identified and stored, conditions which warrant attention are identified, and the metrics that may indicate potential causes for those conditions are identified. Video footage may be correlated with business metric data to assist in diagnosing and remediating issues.
Claims24
A method for use in a system comprising at least one repository storing data relating to operations of a restaurant and a video capture system for capturing video footage depicting operations of the restaurant, the data comprising information relating to a plurality of events and a plurality of alert conditions including a first alert condition, the method comprising acts of:
- (A) identifying, from among the plurality of events, one or more events occurring substantially contemporaneously with the first alert condition;
- (B) identifying video footage captured by the video capture system corresponding to the one or more events;
- and
- (C) causing the video footage corresponding to the one or more events to be displayed via a review interface to a user.
At least one non-transitory storage device storing instructions which, when executed in a system comprising at least one repository storing data relating to operations of a restaurant and a video capture system for capturing video footage depicting operations of the restaurant, the data comprising information relating to a plurality of events and a plurality of alert conditions including a first alert condition, perform a method comprising acts of:
- (A) identifying, from among the plurality of events, one or more events occurring substantially contemporaneously with the first alert condition;
- (B) identifying video footage captured by the video capture system corresponding to the one or more events;
- and
- (C) causing the video footage corresponding to the one or more events to be displayed via a review interface to a user.
A computer system, comprising:
- at least one repository storing data relating to operations of a restaurant, the data comprising information relating to a plurality of events and a plurality of alert conditions including a first alert condition;
- a video capture system for capturing video footage depicting operations of the restaurant;
- and
- at least one computer processor programmed to:
- identify, from among the plurality of events, one or more events occurring substantially contemporaneously with the first alert condition;
- identify video footage captured by the video capture system corresponding to the one or more events;
- and
- cause the video footage corresponding to the one or more events to be displayed via a review interface to a user.
Dependencies are inferred from the claim text.